Terms & Conditions
(Terms of Use)

1. Introduction

This Website www.startupwala.com is owned and operated by Startupwala Pvt. Ltd. (“Startupwala”, “Company”, “we”, “us”).
By accessing this Website or availing any services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must discontinue use immediately.

2. Nature of Platform

Startupwala is a private technology-enabled facilitation and administrative support platform.

• We are not a law firm, Chartered Accountant firm, Company Secretary firm, Trademark Agent, Advocate, or Government authority
• We do not provide legal, tax, accounting, or professional advice
• We do not represent clients before any statutory authority
• Startupwala does not solicit or advertise professional services

All professional services, filings, representations, certifications, and advisory (where required) are carried out exclusively by independent, duly qualified professionals under applicable laws.

Use of this Website does not create any professional-client, attorney-client, or fiduciary relationship.

3. Information Disclaimer

• Website content is provided for general informational purposes only
• Content may change without notice
• No warranty is given regarding accuracy, completeness, or applicability
• Users must independently verify requirements before acting

Startupwala shall not be liable for decisions taken based on Website content.

4. No Guarantee and Outcome Disclaimer

Startupwala does not guarantee:

• Registration, approval, or certification of any application
• Timelines or speed of processing
• Objection-free or litigation-free outcomes
• Final success of any service

All outcomes are determined solely by:

• Government authorities (including but not limited to MCA, ROC, IP India, GST authorities, etc.)
• Regulatory bodies
• Independent professionals

Fees are charged for facilitation, documentation, coordination, and process management, and not for any assured outcome.

5. User Obligations

You agree to:

• Provide accurate, complete, and updated information
• Submit all required documents in a timely manner
• Respond to communications promptly
• Comply with all applicable laws and regulations

You shall be solely responsible for any delay, rejection, or adverse outcome arising from incorrect information, non-cooperation, or non-compliance.

6. Fees and Payments

Payments made through the platform may include:

• Facilitation fees payable to Startupwala
• Government or statutory fees
• Professional fees payable to independent professionals
• Third-party costs

All such payments are subject to applicable policies, including the Refund and Cancellation Policy.

7. PMLA and TCSP Compliance

Startupwala may act as a Trust and Company Service Provider (TCSP) and comply with obligations under:

• Prevention of Money Laundering Act, 2002
• Applicable Rules and FIU-IND requirements

Accordingly:

• KYC and verification may be mandatory
• Services may be delayed, restricted, or declined due to compliance requirements
• Transactions may be reported to authorities where required

Such actions shall not be considered a deficiency of service.

8. Intellectual Property

All content on this Website, including text, design, logos, graphics, and software, is owned or licensed by Startupwala.
No part of the Website may be copied, reproduced, distributed, or used without prior written permission.

9. Third-Party and Professional Disclaimer

Startupwala may facilitate access to independent professionals or third-party service providers.

• Such professionals act independently
• Startupwala is not responsible for their advice, actions, or omissions
• Any engagement with such professionals is at the user’s discretion and risk

10. Limitation of Liability

To the maximum extent permitted by law, Startupwala shall not be liable for:

• Any direct, indirect, incidental, or consequential loss
• Rejection, delay, or objection by Government authorities
• Outcomes of services performed by independent professionals
• Loss arising from incorrect information or user default

Total liability, if any, shall not exceed the facilitation fees paid to Startupwala for the specific service.

11. Payment Disputes and Chargebacks

Users agree not to initiate chargebacks or payment disputes without valid grounds.

In case of wrongful chargebacks, Startupwala reserves the right to:

• Suspend or terminate services
• Initiate recovery proceedings
• Take legal action

12. Suspension and Termination

Startupwala reserves the right to suspend or terminate access to services if:

• False information is provided
• There is non-compliance with laws
• There is misuse of the platform
• Payment disputes or chargebacks are initiated

13. Indemnity

You agree to indemnify and hold harmless Startupwala, its directors, employees, and affiliates from any claims, losses, damages, or liabilities arising out of:

• Your misuse of the platform
• Incorrect or incomplete information
• Violation of applicable laws

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

15. Changes to Terms

Startupwala reserves the right to update these Terms at any time without prior notice.
Continued use of the Website shall constitute acceptance of the revised Terms.

16. Contact Details